Enabling end-to-end service automation
AI agents intelligently make decisions based on your company’s extensive knowledge, then autonomously perform tasks.
Agents that reason and act
Automate your complex tasks for internal and external users
AI Assistant
Leverage your custom AI model to handle up to 80% of user inquiries automatically, saving time and resources by providing instant, accurate answers to common questions. This allows your team to focus on more complex issues, enhancing efficiency and customer satisfaction.
AI Knowledge
Effortlessly build your agent by scanning websites, help docs, or text articles to auto-generate responses. This allows your bot to quickly learn and provide accurate answers, reducing setup time and ensuring it’s well-equipped to assist users right from the start.
AI Training
Powerful omnichannel integration
Meet users where they are on every channel
Avar integrates seamlessly with leading business platforms to provide scalable, superior, and brand-safe customer service.
Features and benefits
Generative AI
Create custom solutions that integrates generative AI services to tailor chatbots more effectively for specific use cases.
Data Sources
Quickly equip Avar with all the knowledge about your company by connecting your data, knowledge sources, and key business systems.
Integrations
Effortlessly connect your bot to platforms like Facebook, WhatsApp, SMS, Instagram, your website, and more.
Live Chat
Advanced Analytics
Get insights into your chatbot’s interactions with your customers and use them to improve its performance.
API
Flow Builder
Design seamless conversations using our advanced flow builder, and create engaging, customized dialogs to guide users through meaningful, interactive experiences.
Languages
Talk to your customers in their language and outsource less multilingual support for 100+ languages.
Channels
Assistant use cases
Train and deploy generative AI for your business
Healthcare
AI agents powered by Avar provide patients with information on treatments, schedule appointments, and help with prescription management, thereby elevating patient care.
Employee Support
Empower your workforce by enabling instant access to information and automate across your business systems.
Conversational Commerce
Engage customers with personalised recommendations, automate and streamline the shopping experience on any platform.
Accommodation
Avar provides travellers with interactive planning assistance, real-time itinerary adjustments, and local insights to ensure a seamless travel experience.
Real Estate
Avar enables real estate agencies to provide instant property details, schedule viewings, and offer personalised buying advice, enhancing customer engagement and sales efficiency.
Transform your business with AI-powered automation
Your Aussie tech partner
We are your nearby tech partner, combining world-class technology with local expertise and support.
Seamless Integration
Easily integrate our AI agents into your existing systems without the need for major overhauls or disruptions to your current operations.
Real-Time Insights
Gain access to real-time data and insights that allow for quicker, more informed decision-making, helping you stay ahead of the competition.
24/7 Availability
Ensure your business operates smoothly around the clock with AI agents that are always on, delivering consistent and reliable performance.
Enterprise-Level Data Security
Focus on creating challenge-solving AI experiences. We work hard in the background to ensure your data is safe and secure.
Tailored Solutions
Our AI agents are built to solve specific challenges in your industry, automating tasks, streamlining operations, and enhancing customer service.
Frequently asked questions
Cant find answers you’re looking for? Reach out to us, we will be happy to help.
What is a AI Agent?
A chatbot is a conversational robot that communicates through written natural language. It is easy to update and serves as an always-available, accessible point of contact for customers, users, or employees. Acting as virtual assistants, chatbots deliver the right information at the right time.
How to create a chatbot?
Once your team has been trained to use our interface, known as the “Bot Management System” (BMS), they will be able to create and manage chatbots independently. Our BMS is user-friendly and intuitive, allowing you to effortlessly build and update your knowledge base (questions and answers) while monitoring your bot’s performance through a detailed dashboard and advanced analytics. This makes it easy to pinpoint areas for improvement. Your team will also have full control over the channels where you deploy your chatbot.
Create a bot that truly represents your company with Avar’s solution! A dedicated project manager will guide you through the entire implementation process, and you can also opt for ongoing support from a Customer Success Manager if needed.
What are the benefits of AI Agents?
Chatbots offer multiple benefits:
Reduce incoming contacts: Allow your support teams (customer service, HR, IT, etc.) to focus on high-value requests by handling routine inquiries automatically.
Increase user satisfaction: Provide instant, 24/7 answers to users, enhancing their overall experience.
Strengthen brand image: Boost your brand image and employer branding through consistent and professional interactions.
Optimise costs: Lower operational costs by automating repetitive tasks.
In today’s fast-paced world, consumers demand immediate, accurate responses at any time. However, these expectations often clash with the realities of business, such as limited operating hours, long wait times, and inconsistent information. This can lead to frustration or, worse, the loss of a customer relationship. A chatbot serves as the perfect solution to align these high consumer expectations with your business objectives.
What is Conversational AI?
Conversational AI is a type of Artificial Intelligence technology that allows users to interact with business systems and trigger automated processes through spoken or written natural language to complete business tasks. This is possible by using advanced Machine Learning, NLU (Natural Language Understanding), NLP (Natural Language Processing), interactive voice recognition, powerful integrations, data processing, and automation.
What is an internal chatbot for employees?
An internal chatbot for employees is a virtual assistant designed to help employees within a company. It automates repetitive tasks, provides real-time information and facilitates internal communication.
What are conversational business apps?
You can imagine them as adaptive digital workspaces operated by employees and customers working side-by-side with their AI virtual companions to complete business tasks. Delivering a total user experience 24/7.