AI Agents that reason and act
Natural and genuine interactions
Provide understanding support
Deploy an AI agent that’s always available, empathetic, and perfectly tuned to reflect your brand’s tone and voice.
Provide support in real-time
Adapt and improve, rapidly
Respond quickly to shifts in your business and leverage analytics and reporting to constantly enhance the user experience.
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Are you open on Sundays?
Yes we are. On Sundays we are open from 8am to 5pm.
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Do you accept HCF health insurance?
Yes we accept HCF health insurance.
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Great! What dentists are woking on Sunday?
Define your knowledge and goals
Reflecting your brand's voice and tone
Train your agent with your company’s identity, policies, processes, and knowledge – ensuring your agent represents the best of your business.
Your expertise and knowledge
Equip your agent with your knowledge and processes, empowering it to grasp context and respond instantly with creativity.
Your goals and guardrails
Assign goals and objectives to your agent, and encourage it to drive to specific options. Define boundaries to ensure your agent stays on-topic and makes appropriate decisions.
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Avar Speaks
Engage with faster, better phone calls
Your agent delivers engaging, personalised conversations, always available, endlessly patient, and equipped to reason, predict, and act in real time.
Designed with lifelike voice quality
Empowered to take action
Your agent gets things done for your customers by accessing the necessary internal systems.
Powerful features
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AI Knowledge Replies
Agents are trained on your website or files to deliver real-time, responses. They handle intents first, then provide AI knowledge replies.
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AI Actions
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Real-time Analytics
Gain access to real-time data and insights that allow for quicker, more informed decision-making, helping you stay ahead of the competition.
Live chat support
Provide support across multiple channels, handle all queries in a single inbox on our platform.
Multiple data sources
Import data from multiple sources, PDF, Docs, Text to train your agent.
Seamless integrations
Connect your agent to tools like Website, Slack, WhatsApp, Instagram, Zapier, and more.
Privacy and Security
High security standards. Identifiable information is encrypted and masked.
All the power with integrations
Create a custom Agent, integrate it into your website, messaging channels, and let it manage customer support, generate leads, engage with visitors, and more.
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Frequently asked questions
What is an AI Agent?
AI Agents are autonomous tools that perform specialised tasks for employees and customers. Using large language models (LLMs), they analyse interactions or triggers, make decisions, and act independently.
These agents generate brand-aligned responses using trusted business data like CRMs internal and external sources. Available 24/7 on platforms like self-service portals and messaging channels, they handle tasks within set limits. For complex issues, they seamlessly escalate to human agents, ensuring efficient and accurate resolutions.
How do you build AI agents?
With the Avar platform, businesses can easily build agents using powerful tools. Create standard or custom topics and actions with prompts grounded in trusted business data. Use flows to automate processes across systems, API connectors to integrate with any system, and customised business logic to tailor your agent to your needs.
What types of AI agents are there?
What types of AI agents are there?
Service Agent transforms customer service by replacing traditional chatbots with AI that resolves a broad range of issues dynamically, enhancing efficiency.
A Sales Development Representative operates 24/7, engaging prospects by answering questions, addressing objections, and scheduling meetings using business and external data, enabling your sales team to focus on fostering deeper customer relationships.
Buyer Agent streamlines the purchasing process, assisting buyers with product discovery, purchases, and order tracking through chat or sales portals. Personal Shopper serves as a digital concierge on e-commerce sites or messaging apps, providing personalised product recommendations and helping with searches.
See what Avar can do for you
Discover how Avar can transform user experience with our conversational AI agents.