Avar, the platform designed for agent management.
Build and train agents
Built on the foundation of your expertise, and processes.
Equipped to handle complex, multi-step workflows.
Equipped to handle complex, multi-step workflows.
Self-guiding, staying on-brand and on-topic.
Define your knowledge and goals
Reflecting your brand's voice and tone
From customised greetings to predefined actions, agents personalise interactions while showcasing your brand.
Your expertise and knowledge
Your goals and guardrails
Assign goals and objectives to your agent, and encourage it to drive to specific options. Define boundaries to ensure your agent stays on-topic and makes appropriate decisions.
Empower developers to innovate
The Avar API Kit allows developers to build and deploy agents.
Help & Support
Our product, Avar, gives an ability to build, train and customise AI Agents in an easy way with developers’ support.
API Toolkit
Easily integrate your agent with external systems, connect to your favourite tools, and extend functionality to meet your business’s unique needs, seamlessly and efficiently.
Avar speaks
Engage with faster, better phone calls
Your agent delivers engaging, personalised conversations, always available, endlessly patient, and equipped to reason, predict, and act in real time.
Designed with lifelike voice quality
Empowered to take action
Your agent gets things done for your cusers by accessing the necessary internal systems.
Avar connects
Create a custom Agent, integrate it into your website, messaging channels, and let it manage customer support, generate leads, engage with visitors, and much more.
Engage with faster, better conversation
Your agent delivers delightful and personalised conversations. Always available, endlessly patient, and able to reason, predict, and act in real-time.
Connect to your ecosystem
Seamlessly integrate with your existing technology stack, with comprehensive summaries and intelligent routing when escalation is required.
Scale consistent experiences on every channel
Use AI Agents to build once and run everywhere, with a continuously-improving, trusted AI agent tailored to your brand, goals, and processes.
Features and benefits
Analytics
Beyond Q&A
Scalable
When you experience surges in demand, Avar scales up effortlessly, ensuring a smooth experience with plenty of capacity.
Privacy
Personally identifiable information is automatically encrypted and masked.
AI Actions
Enhance your agents capabilities with AI Actions, automated tasks that seamlessly integrate with your business workflows.
AI Flows
Design powerful, custom conversations with ease using our intuitive Flow Builder. Create seamless user journeys, automate interactions, and adapt your agents to fit your business.
Human Fallback
Perfect your human fallback process. Use our pre-built features such as live chat or email notifications to enable a staff member to take over for your ai agent.
Frequently asked questions
Cant find answers you’re looking for? Reach out to us, we will be happy to help.
What is a AI Agent?
What are the benefits of AI Agents?
AI Agents offer multiple benefits:
Reduce incoming contacts: Allow your support teams (customer service, HR, IT, etc.) to focus on high-value requests by handling routine inquiries automatically.
Increase user satisfaction: Provide instant, 24/7 answers to users, enhancing their overall experience.
Strengthen brand image: Boost your brand image and employer branding through consistent and professional interactions.
Optimise costs: Lower operational costs by automating repetitive tasks.
In today’s fast-paced world, consumers demand immediate, accurate responses at any time. However, these expectations often clash with the realities of business, such as limited operating hours, long wait times, and inconsistent information. This can lead to frustration or, worse, the loss of a customer relationship. A agent serves as the perfect solution to align these high consumer expectations with your business objectives.
What is Conversational AI?
Conversational AI is a type of Artificial Intelligence technology that allows users to interact with business systems and trigger automated processes through spoken or written natural language to complete business tasks. This is possible by using advanced Machine Learning, NLU (Natural Language Understanding), NLP (Natural Language Processing), interactive voice recognition, powerful integrations, data processing, and automation.
What is an internal AI Agent for employees?
An internal AI Agent for employees is a virtual assistant designed to help employees within a company. It automates repetitive tasks, provides real-time information and facilitates internal communication.
What are conversational business apps?
You can imagine them as adaptive digital workspaces operated by employees and customers working side-by-side with their AI virtual companions to complete business tasks. Delivering a total user experience 24/7.